OUR COMMITMENT TO PRIVACY
Brand Name Shoes values its customers and respects their privacy.
By using the website, you agree to the terms and conditions of Brand Name Shoes' Policy. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated policy on our website.
Following the posting of such changes, your continued use of the website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto.
What kind of information does Brand Name Shoes collect?
For what purposes does Brand Name Shoes collect my information?
Does Brand Name Shoes share my information with third parties?
How can I exercise my choices about receiving promotional communications?
How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and Brand Name Shoes' privacy practices?
How long is personal information retained?
How is personal information secured?
WHAT KIND OF INFORMATION DOES BRAND NAME SHOES COLLECT?
We may collect personal information from you when you save or otherwise provide your personal information to us, such as by setting up a notifications or registering to our newsletters on www.brandnameshoewarehouse.com, searching for a product, providing information in your account (and you might have more than one, if you've used more than one e-mail address when shopping with us), communicating with us by phone, e-mail, or otherwise or if you complete an entry form to participate in a contest, promotion or survey, whether online or at one of our retail stores. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), your opinions and individual preferences. We may also maintain a record of your product interests and acquire information about you.
Brand Name Shoes' website is directed for use by adults. Brand Name Shoes does not knowingly collect any personal information from children under the age of 13. Those under age 13 should not use Brand Name Shoes' website or provide Brand Name Shoes with any personal information.
FOR WHAT PURPOSES DOES BRAND NAME SHOES COLLECT MY INFORMATION?
Brand Name Shoes may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) send you or your friends, relatives or associates, products that you have ordered; (iii) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (v) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service, bench-marking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.
DOES BRAND NAME SHOES SHARE MY INFORMATION WITH THIRD PARTIES?
If you visit us at website, participate in a contest, survey, promotion or special offer, or shop at Brand Name Shoes, we may share your personal information with our third parties, so that it can communicate with you (whether by e-mail, post or otherwise) and provide you with promotional materials and additional information about its products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy.
We do not sell or rent your personal information to non-affiliated third parties except as permitted by law.
We may also use third-party advertising agencies to collect data and/or serve ads when you visit our websites. These agencies may use information (not including your name, address, email address or telephone number) about your visits to this website in order to provide tailored advertisements about goods and services of interest to you. If you would like more information about this practice or opt-out of receiving these ads, visit
We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Brand Name Shoes.
HOW CAN I EXERCISE MY CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at 905-834-7464 or writing us at Brand Name Shoes Customer Services, 56 Prosperity Avenue, Port Colborne, Ontario, Canada, L3K 5X9. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. It may take up to 2 weeks to process your postal mail request, during which period you may continue to receive communications from Brand Name Shoes. You may also unsubscribe from Brand Name Shoes Email services by using the unsubscribe link situated at the bottom of any promotional message you receive from Brand Name Shoes.
HOW CAN I ACCESS OR CHANGE MY PERSONAL INFORMATION, WITHDRAW MY CONSENT, OR MAKE INQUIRIES OR COMPLAINTS IN RELATION TO THIS POLICY AND BRAND NAME SHOES' PRIVACY PRACTICES?
Brand Name Shoes will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to request access to and correction of your personal information collected by us. In order to make such a request, or if you have any questions or to make any complaint in relation to this Policy and Brand Name Shoes' privacy practices, please contact our privacy officer by writing to:
Brand Name Shoes
56 Prosperity Avenue,
Port Colborne, ON L3K 5X9
If you have consented to the collection, use and/or disclosure of personal information as identified herein, please note that you can also withdraw your consent at any time by communicating with our privacy officer as provided above.
HOW LONG IS PERSONAL INFORMATION RETAINED?
We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.
HOW IS PERSONAL INFORMATION SECURED?
We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every Brand Name Shoes employee must abide by this Policy.
Last update: May 1, 2020